Technology Services arrangements typically involve four basic challenges. The first challenge is to define with particularity the services to be rendered. Second, the supporting documentation must define the appropriate pricing and payment structure. Performance warranties for resulting deliverables is a third concern. Finally, frameworks for maintaining deliverables are also important.
The Technology Services Library provides five separate sub-libraries which provide forms addressing these issues in different contexts. The System Sub-Library provides frameworks for services in maintaining and supporting computer hardware. The Consulting Agreement Sub-Library provides frameworks for retaining independent contractors providing ad-hoc computer services. The Work Order Sub-Library supports complex engagements with specific tasking and deliverables. The General Services Sub-Library contains forms structuring informal service arrangements. The Software Services Sub-Library provides several forms tailored to typical software services profiles. The Cyber-Security Services Sublibrary provides contracts for engaging services designed to assess, improve and monitor computer system security risks.
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